Privacy Policy

This Privacy Policy explains how KAYFSTORE collects, uses, and protects your personal information when you visit our website, request a quote, or engage us for services.

1. Information We Collect

• Contact details you share (name, email, company) when requesting a quote or starting a project.
• Payment metadata from PayPal (transaction ID, amount, status). We do not store your full card or bank details — PayPal handles payment data directly.
• Project data you share with us (briefs, assets, access credentials) strictly to deliver the Services.
• Site analytics (page views, referrer, anonymised device / country information) to understand traffic and improve the site.

2. How We Use Information

• To deliver the Services and communicate with you about them.
• To process payments and refunds via PayPal.
• To send transactional emails (proposals, invoices, status updates). We do not send marketing emails without explicit opt-in.
• To meet legal, tax and accounting obligations.
• To prevent fraud, abuse and unauthorised access.

3. Sharing & Sub-processors

We share data only with vetted sub-processors that help us run the Services — for example PayPal (payments), our hosting provider, our email provider, and analytics. We do not sell your personal data, and we do not share it for advertising purposes.

4. Data Retention

We keep contact and project data for as long as the engagement is active and for a reasonable period afterwards (typically 24 months) to support warranty work, accounting, and dispute resolution. Payment metadata is retained for the period required by law.

5. Your Rights

Depending on your jurisdiction (GDPR / UK GDPR / CCPA and similar), you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. Contact us to exercise any of these rights — we will respond within 30 days.

6. Cookies

We use a small number of essential cookies for site functionality and privacy-friendly analytics. We do not use advertising cookies or cross-site trackers.

7. Security

We use industry-standard security practices (TLS in transit, encrypted storage, least-privilege access). No system is 100% secure, but we take reasonable steps to protect your data.

8. International Transfers

Some of our sub-processors are based outside your country. Where required, we rely on standard contractual clauses or equivalent safeguards to ensure your data is protected.

9. Children

Our Services are not directed to children under 16, and we do not knowingly collect data from them. If you believe a child has provided us with personal data, contact us and we will delete it.

10. Changes

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be highlighted on this page.

11. Contact

Privacy questions or requests? Email support@kayfstore.com. We treat privacy requests with priority and respond within 30 days (usually much faster).